Our Louis Vuitton boutiques all provide repairs, and our team would be happy to provide you with an estimate. Our professional Client Advisors will be able to provide you with the best recommendations and, if appropriate, the cost of the necessary repairs.
Repairs can include the restoration of vintage leather items such as luggage straps or boxes, refurbishing of plastic parts such as handle or frame, re-stitching of damaged areas of a bag body, and replacement of components that are worn out or damaged. The type of repair required depends on the age of the bag and its overall condition. If your bag is more than 50 years old, we recommend that it be brought in for restoration so that it can be sold with its true vintage feel and appearance.
Louis Vuitton has several workshops where craftsmen make hand-finished repairs to bags. These repairs include: edge stitching (where two sides of the bag are joined together), lining up holes (where the lining of the bag is attached to the main body of the bag), fixing split seams (where the seam between two pieces of leather has come apart), and finessing edges (where rough spots or knots on a piece of leather are smoothed down).
However, due to the high volume of traffic across our shops every day, we are not able to repair all types of damage to bags.
You may get it repaired at a Louis Vuitton shop. See our shop locator to find a Louis Vuitton store near you. Louis Vuitton will fix any workmanship flaws like as stitching, hardware operation, or breakage at no cost to the purchaser. Also, if your bag is damaged during shipment, we can file a claim with the carrier and get you a new bag.
However, like most luxury brands, quality control is very important to them and they do not guarantee their bags will replace them if they are not up to par.
In addition, because leather items can only be fixed so many times before they need to be replaced, some people think that means the bag should be sold off for less than its actual value. This is not the case; selling off a bag because it needs to be replaced would be considered theft by many countries including America.
Finally, while most LV stores are happy to help you out with repairs, there are some small details about their policy that may not be obvious. For example, the person who helped me when I needed my bag repaired was able to tell right away that my zipper wasn't going to be of use to him since it was broken before it was put into the bag. He also told me that since the bag was over one year old, it wouldn't be covered under their warranty.
The Price of a Louis Vuitton Bag Repair The only time Louis Vuitton will provide free repairs (or a new bag) is if the item exhibits manufacturing flaws. This is generally determined on an individual basis. If you have a good relationship with your dealer, then they may be able to order a replacement for you if your bag gets lost or stolen.
However, due to the high cost of production and the limited number of factories that produce our products, we are not in a position to offer such services to everyone who needs them. We hope that you will understand this before you start a repair service business or sell parts of damaged bags.
In most cases, minor damage to a LV handbag can be repaired at no charge. Major damage to a handbag requires professional repair work, which usually includes cutting out the damaged section and replacing it with a new piece of leather or synthetic material. The handbag must also be taken in for sizing, after which it will be re-stitched by a tailor. The repair process can take up to four months since the handbag has to go through rigorous testing before it is approved for sale.
It is important to note that although most repairs can be done at no charge, some damage may require payment.